What is the full meaning of OBSS?

• A. Operational Beverage Service Standards
• B. On-Board Service Standards
• C. Operational Business Service Standards
• D. On-Board Business Service Standards

Answer: (B)

The term OBSS stands for "On-Board Service Standards." This designation focuses specifically on the standards and protocols that govern service delivery during a journey, such as on trains, planes, or other modes of transportation. These standards ensure that passengers receive a consistent level of service, which can include aspects like food and beverage servicing, customer interaction, and overall comfort and safety. The emphasis on "On-Board" highlights that these standards are relevant only during the transportation phase, distinguishing them from broader operational or business standards that might apply to other contexts. The other options, while they share some similar terminology, divert from the specific focus on on-board services that OBSS encapsulates.